OUR

PASSION

At One Raven, we are more than another consulting company; we are a passionate advocate for the hospitality industry. Our journey began with a deep love and respect for this remarkable career, and we've dedicated ourselves to bringing pride and honor back to it. With years of experience working in and with outstanding teams, we've learned the ins and outs of what makes a hospitality team not just function, but truly thrive, impacting the bottom line and creating unforgettable experiences. Our mission is to share this knowledge with you, to empower your team with the emotional tools, skills, and insights needed for success. We're committed to fostering a future where your team wakes up eager to serve, your customers are delighted, and your business reaches new heights of prosperity.

SOLUTIONS AND SERVICES

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ON FLOOR TRAINING

On Floor Training is more than just a learning experience; it's a journey of personal and professional growth. We understand that the heart of the hospitality industry lies in the dedicated individuals who serve on the front lines. Our training goes beyond the basics, instilling a deep understanding of the art of service and the essence of teamwork. We're here to guide you every step of the way, sharing not just knowledge, but the passion that drives us to excel where all the magic happens.

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TRAIN THE MANAGER

Effective leadership is at the core of any successful hospitality team, and at One Raven, we specialize in 'Train the Manager' programs that empower leaders to inspire greatness. Having been in the shoes of a General Manager myself, I recognize the unique challenges and rewards of this role. Our training doesn't just focus on management techniques; it's a holistic approach that nurtures leadership skills, emotional intelligence, and the ability to create a thriving work environment. Whether you're a seasoned manager or just starting out, our program humbly offers insights from years of learning in the hospitality industry, equipping you to lead with excellence

TEAM RETENTION

We understand the value of a cohesive team that stands together through thick and thin. Our Team Retention Programs are designed to help you cultivate an environment where your team members not only stay but thrive. We believe in the power of humility and continuous learning, and that's why our programs focus on creating a culture of support, communication, and respect. We've been privileged to learn from industry experts and work alongside talented professionals, and we're eager to share these insights with you. Let's work together to retain the heart of your team and keep the passion for hospitality alive.